1) I DON'T SEE CLOSED CAPTIONS ON THE VIDEO I'M WATCHING OR I SEE CAPTIONS BUT THERE IS SOMETHING WRONG WITH THEM.
For online closed captioning feedback, please contact:
Chief Executive Officer
Please leave a message;
your call, email or fax will be
responded to within 24 hours.
Please make sure that your feedback includes all of the information required by the Federal Communications Commission:
Your name, postal address, and other contact information, such as telephone number or e-mail address;
The name, postal address, website, or e-mail address of the video programming distributor and/or video programming owner against which a complaint is made, and information sufficient to identify the particular video programming involved;
Information sufficient to identify the software or device used to view the program;
The date and time of the incident, and a statement of the facts sufficient to show that the video programming distributor and/or video programming owner has violated the requirements;
The specific relief sought;
The preferred format or method of response to the feedback.
2) CLOSED CAPTIONING QUALITY CERTIFICATION
Programs produced by WTJX for broadcast by others comply with the captioning quality standards embodied in Section 79.1(j)(2) of the rules of the Federal Communications Commission.