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BIR Announces The 2023 Volunteer Taxpayer Assistance Program

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Joel Lee, CPA, Director of the Virgin Islands Bureau of Internal Revenue announces the reinstatement of the taxpayer assistance program. The Bureau’s audit staff will help taxpayers with the filing of their 2022 income tax returns. This is a free service offered to taxpayers who are filing simple tax returns with the Bureau. 

The Volunteer Taxpayer Assistance Program will start on all three islands on Saturday, February 25, 2023 and will run until April 1, 2023. There will be no taxpayer assistance on March 18, 2023. Assistance will be provided on a first come first serve basis. The due date to file tax returns is April 18, 2023. 

On St. Thomas, the program will be at the Bureau’s office at 6115 Estate Smith Bay, in Red Hook, across the street from the Red Hook dock from 9:00a.m. to 1:00p.m. 

On St. Croix, the program will be held at the Bureau’s office at 4008 Estate Diamond from 9:00a.m. to 1:00p.m. 

Taxpayers should have available a valid ID, as well as all W-2VIs, Letter 6419 (Notice of Advance Child Tax Credit Payments), 1099Rs (Retirement Income), other Form 1099s (Interest and Other Income), and Form SSA (Social Security Income) readily available when they arrive at the office. Please also walk with birth certificates and social security cards for dependents being claimed on the tax return. There will be no preparation for Form 1040NR or any returns with Schedule C. 

Please refer questions about the Volunteer Taxpayer Assistance Program to Perpetua Cranston on St. Croix at 773-1040, extension 4233, and to Clifford Charleswell on St. Thomas and St. John at 715-1040, extension 2271. The Bureau will be adhering to all COVID-19 protocols. Taxpayers will have to wear masks and maintain the required distancing when seeking assistance at the Bureau’s offices. 

Director Lee reminds the taxpaying public that it is against the law for any Bureau of Internal Revenue employee to charge fees for preparation of a tax return. Any taxpayer who can provide proof of payment to a Bureau of Internal Revenue employee for the preparation of tax returns is asked to call Director Lee at (340) 773-1040, ext. 4223 to report this violation.